Shipping Information:
Shipping within Australia:
Shipping within Australia is free for all artwork up to 100cm ( longest side)Artwork over 100cm on the longest side will be determined at checkout.
Your art will be shipped within approximately 5-7 business days. We endeavour to ship as soon as possible, but if there is a delay we will contact you.
Delivery times within Australia will vary depending on your location. Please allow extra time for delivery during sale or busy periods due to high volume orders and potential shipping delays for holiday periods.
Approximate Shipping times: 7-21 days. We are not responsible for delays by the courier/shipping company.
We use both couriers and the postal service depending on the item and size and cannot guarantee delivery times.
Original paintings/artwork on canvas will be sent unframed, on timber stretcher bars unless otherwise stated in the product listing. The sides are painted cleanly for presentation and the colour is at the artists discretion. (usually white or black but sometimes the painting is executed in a ‘wrap around’ manner.
Hanging mechanisms will be attached to the back for immediate hanging.
Your original artwork will be signed on the front and the back, along with a signed certificate of authenticity.
Canvases on internal frames will be packed in study cardboard boxes and securely wrapped.
I use a special protective film as the first layer of packing.
Art on paper will ship in a sturdy cardboard mailer with a special protection.
Please allow extra time for delivery during sale or busy periods due to high volume orders and potential shipping delays for holiday periods.
Whatelyart does not have control for the item after it has left with the courier service so cannot guarantee shipping times.
If ordering for Christmas, purchases should be made before Dec 6 for the best chance of arriving in time.
International shipping:
Costs of shipping a painting framed or on stretcher bars, internationally is extremely high at present. Smaller artworks will ship on the stretcher frame, protected and packaged securely in a sturdy cardboard box via Auspost.
Art on paper will ship in a sturdy cardboard mailer with a special protection.
For larger canvases the stretcher frame will be removed and we will roll the canvas carefully, protect it and ship in a sturdy cylindrical container, via Auspost. If you would prefer to have the art sent ready to hang we will be happy to obtain a quote for you. Please contact us at anne@whatelyart.com.
We do not ship to military bases or Post Office boxes.
Art on wood panels will be shipped in sturdy cardboard boxes as they are not large.
I use a special protective film as the first layer of packing.
Your art will be shipped within approximately 5-7 business days. We endeavour to ship as soon as possible, but if there is a delay we will contact you.
Your original artwork will be signed on the front and the back, along with a signed certificate of authenticity.
Approximate Shipping times: (Christmas Holiday period may affect these times)
If ordering for Christmas, purchases should be made before Dec 1 for the best chance of arriving in time.
International: 10 – 21 business days
Whatelyart does not have control for the item after it has left with the courier service so cannot guarantee shipping times.
Please allow extra time for delivery during sale or busy periods due to high volume orders and potential shipping delays for holiday periods.